Right of Withdrawal
Cancellation policy & cancellation form
- Right of withdrawal
Introduction
Consumers are entitled to a right of withdrawal in accordance with the following provision, whereby consumers is every natural person who concludes a legal transaction for purposes that can mostly be attributed to their commercial nor their independent professional activity:
Right of withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have or has taken possession of the last goods.
In order to exercise your right of cancellation, you must (Artexio UG (limited liability), Tel.: +49 15566 125273, email: support@artexio.de) by means of a clear explanation (e.g. a letter sent by post or E -Mail) information about your decision to revoke this contract. You can use the attached sample cancellation form for this, but this is not prescribed.
To maintain the cancellation period, it is sufficient for you to send the notification to the exercise of the right of cancellation before the cancellation period expires.
Consequences of the revocation
If you cancel this contract, we have all payments that we received from you, including the delivery costs (with the exception of the additional costs, which result from the fact that you choose a different type of delivery than the cheapest standard delivery offered by us have to repay), immediately and at the latest within fourteen days from the day, on which the notification of your revocation of this contract was received. For this repayment we use the same means of payment that you used in the original transaction, unless something else has been expressly agreed with you; Under no circumstances will you be charged for fees for this repayment. We can refuse the repayment until we have returned the goods or until you have provided the proof that you have returned the goods, depending on which the earlier time is.
You must send or hand over the goods immediately and in any case within fourteen days from the day on which you inform us about the revocation of this contract.
Returns/returns can only be addressed to the following address:
ARTEXIO UG (limited liability), Wiesenlängen 5, 31171 Nordstemmen, Germany.
The deadline is preserved if you send the goods before the deadline of fourteen days.
They bear the immediate costs of returning the goods.
You only have to pay for any loss of value of the goods if this loss of value is due to the quality, properties and functionality of the goods not necessary to deal with them.
Connected/financed business
If you finance this contract through a loan and cancel it later, you are no longer bound to the loan contract, provided that both contracts form an economic unit. This can be assumed in particular if we are your lender at the same time or if your lender uses the financing of our participation. If we have already received the loan if the revocation is effective or when the goods are returned, your lender will enter our rights and obligations from the financed contract in relation to the legal consequences of the revocation or return. The latter does not apply if the present contract has the acquisition of financial instruments (e.g. securities, foreign exchange or derivatives). If you want to avoid a contractual commitment as much as possible, make use of your right of withdrawal and also revoke the loan contract if you are also entitled to a right of withdrawal.
General information
1) Please avoid damage and contamination of the goods. Please send the goods back to us in original packaging with all accessories and all packaging components. If necessary, use a protective reversal. If you no longer have the original packaging, please ensure sufficient protection against transport damage with a suitable packaging.
2) Please do not send the goods back to us.
3) Please note that the aforementioned digits 1-2 are not a prerequisite for the effective exercise of the right of cancellation.
- Cancellation form
If you want to revoke the contract, please fill out this form and send it back.
At
Email: support@artexio.de
Hereby revoked (s) I/we (*) the contract concluded by me/us (*) to buy the following goods (*)/the provision of the following service (*)
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Ordered on (*) __________ / received on (*) __________________
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Name of the consumer (s)
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Address of the consumer (s)
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Signature of the consumer (s) (only when notifying paper)
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Date
(*) Coat incorrect